My confirmation came from Costco who made my reservations. Yes Best Day Tours was the same as BD. Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your. Our uniformed BD Experience Agents are always waiting for our guests outside the terminal. Keep in mind we did go down about 10 min early to ensure wed be on time. Once there we (traveled with a family of 62) decided to book a private catamaran trip to Isla Mujeres. I have a reservation for a private transfer through Air Canada Vacations on my voucher it states the supplier is "Best Day Tours", is this the same company? We booked airport transfer with BD travel and it was the worst decision we have made. BD Experience 8,896 Reviews #102 of 580 Boat Tours & Water Sports in Cancun Outdoor Activities, Boat Tours & Water Sports, Tours, More Avenida Bonampak | Supermanzana 10, Manzana 2, lote 7., Cancun 77500, Mexico Save Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto-Hoteles Cancn 167 Book in advance from C$186.41 per adult BD Experience: Transportation included with our Costco package - See 8,891 traveler reviews, 583 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. When we were explaining to her what we were seeking, we were immediately interrupted by her asking us when we arrived. Not sure? more, Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto-Hoteles Cancn. BD Experience, Cancun: Address, Phone Number, BD Experience Reviews: 4.5/5. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Transportation from Cancun Airport to Hotel Zone 20 Reviews. It will be our pleasure to serve you. Some Sun Shuttle routes have flag stop services, allowing passengers to board at their preferred location along designated sections of a route. All trips require a reservation one to seven days in advance. Cancun Airport Transportation 3,982 Reviews #48 of 588 Transportation in Cancun Transportation, Taxis & Shuttles Cancun 77533, Mexico Open today: 12:01 a.m. - 11:59 p.m. Save Cancun Airport Hotel Private Transfer by Minivan 156 Book in advance from C$50.03 per adult Check availability View full product details 551kishab 2 BD Travel We were then met with a small catamaran which appeared to be at least 30 years old. Thanks! Hilde Bec. Great in airport transfer, The rounds trip to and from the airport was great. BD Experience: HORRIBLE - See 8,893 traveller reviews, 584 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. Except for service animals, keep pets enclosed in small cages or cardboard boxes. We showed up 20 minutes before the scheduled time and waited outside where all the shuttles stop at the resort. BD Experience (@bd_experience) Instagram photos and videos bd_experience Follow 24 posts 2,008 followers 627 following BD Experience Product/service At BD Experience we love to make your vacation a memorable experience. Ser un placer servirle. He said he would be there in 5 minutes. more, #102 of 581 Boat Tours & Water Sports in Cancun, Cultural Tours Boat Tours Sightseeing Tours Nature & Wildlife Tours. Unpleasant. Our driver Raul got us to the terminal at approximately 6 pm. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. On our way back to the airport, we needed a potty stop. Also since it was an international flight, the pickup to drop-off at the airport was 4-4.5 hours before the flight time. Generally they will arrive 4 to 5 hours at the hotel before your flight leaves. This is the hardest company to contact. For 47 U.S. Trip cancellations must be made by 4 p.m. the day prior to a scheduled trip. So we waited and waited and waited in the hot muggy heat for 30 minutes. Tripadvisor performs checks on reviews. We had fruit and pastry for breakfast and drinks. Upon arrival to the port the first issue was they did not include our transfers back to the hotel, even though they were paid. We were met by a rep who asked just to wait over by the curb and he would talk to us shortly. 39. From $24.00 USD. We are scheduled to arrive on Saturday 25 of Dec at 6:18PM. - listing US Job Opportunities, Staffing Agencies, International / Overseas Employment. When asked where our car was, we were told that there was another group that came at the same time so they took them to their hotel and should be returning shortly. Not sure? I want to confirm a transfer booked through American Airlines. ALL PACKAGES. more, #102 of 581 Boat Tours & Water Sports in Cancun, Cultural Tours Boat Tours Sightseeing Tours Nature & Wildlife Tours. They are the only transfer service I use in Mexico. He convinced me to give them another try. He took a very long time to explain how he was going to save us lots of money on excursions, save us from aggressive timeshare sellers, etc. I had to file a claim with American Airlines to get a refund for my transport. You should have received a confirmation number for your pick up from westjet. Sun Shuttle is not responsible for items left on vehicle. Dear Guest: Transfers again had been paid through Costco. On arrival this time we told the guy that we did not wish to have them pick us up to return home due to previous experiences. Awful service, BD EXPERIENCE (Cancun) - All You Need to Know BEFORE You Go, Review of: Luxury SUV Private Transfer R / T- Airport-Hotel-Airport- Puerto Morelos, Review of: Round trip shared transfer-Airport-Hotel-Airport-Playa del Carmen, Review of: Luxury SUV Private Transfer R/T- Airport-Hotel-Airport-Cancun Hotels, Review of: Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto-Hoteles Cancn, Hotels near Sat Mexico Tours Cancun & Riviera Maya, Hotels near Cancun Airport Transportation, Hotels near Aerodromo de Playa Del Carmen (PCM), Motels near Aerodromo de Playa Del Carmen (PCM), Hotels near Universidad Interamericana Para El Desarrollo Sede Tizimin, Hotels near Instituto Tecnologico de Tizimin, Hotels near Unidad Multidiciplinaria Tizimin, Zipline & Aerial Adventure Parks in Cancun, La Isla Shopping Village: Tickets & Tours, Xoximilco Cancun by Xcaret: Tickets & Tours, Zona Arqueologica El Rey: Tickets & Tours, El Parque de las Palapas: Tickets & Tours, Puerto Cancun Marina Town Center: Tickets & Tours. They're very helpful. When we landed we were greeted by a BD travel agent. Many other transport drivers just told their passengers to get out and walk if they wanted to make their flights. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Transportation from Cancun to Playa del Carmen 18 Reviews. Old people, children, babies in strollers, and even flight crews! The perfect time to try to scam someone. We went through them to go parasailing at our hotelwhich was AMAZING! Horrible experience! We flew into Cancun and stayed in Riviera Maya. We have used BD the last 3 years. I asked for her manager's name, was given a first name and then left. Isla Mujeres to Cancun. De cancun a playa del carmen, es raza pequea denteo de su maleta. By 10:55am they finally arrived with a large group from another hotel. Comida: Italiana, Pizzera, Napolitana, De Campania. Always keep arms, head and hands inside the vehicle. Thanks! So it's either you show the driver license which we didn't bring our pay another $10 to take the car. We booked the tour to Cozumel at the best day counter in our hotel. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Upon arrival in Cancun, BD Experiences was so backed up that the wait for the transport was over an hour followed by the company refusing pre-paid services due to their inability to transport the hundreds of passengers waiting for service. When we arrived, we were excited to get to our hotel since we landed after 11 pm and were disappointed that our pre booked shuttle made us wait over thirty minutes. Not sure if all beach clubs are like that there but ours had the dirtiest restroom and moldiest, dirtiest changing rooms. *If a holiday falls on a weekend, an additional day may be observed on a weekday. Absolutely terrible. We were told to leave and seek hotel transportation. Review tags are currently only available for English language reviews. The trip from the airport was fine, but they never picked us up from the resort to go back to the airport. My confirmation came from Costco who made my reservations. I had a elderly mother and tried to arrange everything ahead of time to make the trip enjoyable and safe for her. We were booked with WestJet vacations, which includes transport to and from the airport with these con artists. We thought it was a bit strange, but we said we would wait a few more minutes before trying to contact them. They continued to assure him they were five minutes away. Gather personal belongings before you exit. Bonampak Sm 64 Mz 40 Lt 20. That was okay though, because it was the beginning of our vacation.The return trip to the airport, though, was brutal. They are well organized, professional and friendly. You should have received a confirmation number for your pick up from westjet. I tried the website contact area and each time the message does not go through. Flight changed to 6:50 on Thursday Jan 5. Generally they will arrive 4 to 5 hours at the hotel before your flight leaves. This is the way to travel, no stress, cool, and dependable. BD Experience, Cancun: Address, Phone Number, BD Experience Reviews: 4.5/5, Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your. After going back and forth with Best day and Viator and no help from either i had to use another vendor at airport to get to my hotel and pay. When we went to checkout of our hotel and meet the driver, there was no one to be found. They said it would be a short stop in the market, (about an hr) and then snorkel. From $69.50 USD. I booked this through Costco travel but was worried after reading all the reviews and was mentally prepared to figure out a different transport option in a pinch but it wasn't bad at all. They are good value for your money. Respectfully: They left us alone with no option we ended up paying 200$ of taxi to Tulum. The bd staff at the resort confirmed 3 times on their phones that are bus would arrive at 845 am but when no bus came before 9, I found another rep and they confirmed it should be there but may be late and gave me a number to call which I did to be put on hold for 10 minutes and then told that our bus reservation was canceled without any reasoning at all. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. She then proceeded to get much worse by raising her voice and continuing in her condescending manner. Prebooked and paid for a luxury round trip airport transfer through bookinghello travel agency through the catalonia linked referral website. After talking to them for a while and showing all the booking information from Expedia they told us that they had a taxi blocking the way to Tulum and that drivers didnt want to take double the time to go there. Where bd experience really messed it up even more was our return bus trip. Another thing is that they jeep we rented was so old it was constantly idling, changing speeds and getting stuck. Solo se hacen recogidas en hoteles de la zona de Cancun. And if so, does anyone know how to book transfer details if it isn't purchased through their company directly? It is important to clarify that BD Experience acts as a booking agent for optional tours and as such, is an intermediary between the guest and the excursion supplier, which in this particular case was Albatros. We paid for everything up front. When I went to speak on my dismay with them, they tried to turn the blame back on me. Review tags are currently only available for English language reviews. After about a 35 minute wait our transportation finally arrived. Finally, at 4 AM, I got on the phone and they actually looked into the issue. Thank you very much for contacting us. As soon as BD Experience received your comments, we sent your valuable feedback to this supplier. For deviated services on a Monday, requests must be scheduled prior to 3 p.m. on Saturday. Never again will we be using BD Travel. Do not trust them, do not know why Costco Travel uses them. I purchased a vacation package from westjet that include transportation round trip to and from airport from BestDay. Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your. Trip cancellations must be made by 4 p.m. the day before a scheduled trip. I want to confirm a transfer booked through American Airlines. Contact page of BD doesnt work, more than 10 emails sent. Villa Isla Blanca Transportation, Chef and housekeeping included; Cancun Bed and Breakfast Cancun Vacation Rentals Cancun Vacation Packages Flights to Cancun Cancun Restaurants Things to Do in Cancun Cancun Travel Forum Cancun Photos Cancun Map Cancun Travel Guide All Cancun Hotels; Cancun Hotel Deals; Last Minute Hotels in Cancun; By Vacation . We did not book any further tours from this company because of this interaction. Transportation service never arrived for both of my pickups. Our arrival was without issues. Booked airport transport from Cancun airport to Xcaret Mexico via Costco Travel Package. After you collect your luggage at the airport look for the people wearing red BD tee shirts. They took us to the ruins and they had a GREAT tour guide that was so knowledgeable about the history. They left us alone with no option we ended up paying 200$ of taxi to Tulum. I just got back from a trip to Cancun. No eating on the transit vehicle. We had called a few days ahead to change our pick up time from the hotel. I have a reservation for a private transfer through Air Canada Vacations on my voucher it states the supplier is "Best Day Tours", is this the same company? Generally they will arrive 4 to 5 hours at the hotel before your flight leaves. Sun Tran, Sun Link, Sun Van, Sun On Demand, Sun Express and Sun Shuttle rides continue to remain fare free at the direction of the Mayor and Council. BD Experience prides itself on providing high standards of service to each of our guests, therefore take it very seriously when we are unable to exceed your expectations regarding our excursion services. Round trip private transfer VAN-Airport-Hotel-Airport-Playa del Carmen. We decided not to let this ruin our trip and would handle it later. This was clearly not possible as we had been standing there the entire time and they definitely did not show at the time that was written on the piece of paper. I booked the service through Expedia. More than 30 years of experience in transportation services have allowed us to perfect our services and guarantee the satisfaction of our customers. The company accommodated and told us our new pick up time. By subscribing, I agree to the Terms of Use and have read the Privacy Statement. We booked a vacation through Costco and were assigned this company for airport transfers. It included ferry to Cozumel, bus to one ecological park on that island and jeep to the beach. -------- Download our app: bit.ly/3snkWpA Posts Videos Tagged The RTAs Sun Shuttle neighborhood service was established to allow outlying communities and neighborhoods to connect with mass transit services offered by Sun Tran, Sun Express and the Sun Link streetcar. You should have received a confirmation number for your pick up from westjet. Sun Shuttle Dial-a-Ride provides door-to-door, paratransit service to persons with disabilities living outside the Tucson city limits or to City of Tucson residents needing to reach destinations outside the city limits. Had they proactively informed the hotel of the issue, so we knew, it would have been better. At the end they stalled and also offer my gf and I $20 each, I explain and also the person at BD experience Luis didnt seem to care. I purchased a vacation package from westjet that include transportation round trip to and from airport from BestDay. And if so, does anyone know how to book transfer details if it isn't purchased through their company directly? I had trouble booking my airport transfer and had to use Expedia to get in touch with the company. Nor Gonzalez has been of no help either! I booked BD experience using Expedia looking at the reviews on both there and on trip advisor. Giving us an email to confirm this change. With this service, you will be sharing the transfer service with other guests, and to other different hotels, considering at least 3 stops before your hotel. To schedule route deviation service, you must make a reservation at least 24 hours in advance by calling (520) 792-9222 between the hours of 6 a.m. and 6 p.m. on weekdays and 9 a.m. and 3 p.m. on Saturdays. Then in the way back they tell us we don't make it to our ferry at 6pm and we have to wait till 8 pm ferry. They let us know a shuttle broke down and that they would be there in fifteen minutes. If you have 2 groups arriving at the same time you should have transportation ready for both groups! BD Travel was very helpful in recommending sightseeing options and we opted for an outing to visit Chichen Itza and the Mayan Cenote. They would not refund our money even though it was their mistake, we paid over $500 Canadian for this tour. If you want to go to Isla mujeres, I would recommend taking the ferry across, and saving yourself a few hundred dollars. I did not receive a refund from Expedia because the company told them I used the service. 15 tht of july , of course no reaction of this corrupt organisation ! 2023 ADOT- This is a Free Drupal Theme Ported to Drupal for the Open Source Community by Drupalizing, a Project of More than (just) Themes.Original design by Simple Themes.Simple Themes. Later it turned out not to be pertinent. After being dropped off at our hotel, we found out that they had a Best Day Travel stationed within our hotel at the Hyatt Zilara. Not sure? Call (520) 792-9222 to schedule your ride. It showed on the email that our pick up time was changed. Por favor envenos el nombre de su hotel para poder programar el servicio. Gasoline-powered (GP) bicycles, GP scooters and GP skateboards are not allowed on vehicles or bike racks. Hilde Bec. Keep food and drinks in closed containers. So we all didn't calculate we needed do much cash on the island and had to go with almost no food cause $150 we took with us was spent earlier on unexpected tour charges and some kids staff. Groupon promo codes may not be used for this offer. Sun Shuttle Dial-a-Ride service in Oro Valley for ADA eligible passengers only, service is provided on the holidays listed above from 9a.m.-6p.m. how to we confirm our pickup. But we have to stand in line for ferry for 2 hours. This is not the way to sell something. Hilde Bec. Worse company ever! I said know weve been waiting since 10:20 for our 10:30 pick up. We we're praying to make it in one piece. Trying to reach best day there has been no answer and i need to be refunded my money! More than 36 years of experience in transportation services have allowed us to perfect our services and guarantee the satisfaction of our customers. Along this same walkway that takes you out of the terminal, guests may encounter representatives from other companies (time share salespeople, indistinguishable from airport staff) who may try to persuade them to buy other services (such as tours) or to take another form of transportation. By BD Experience 30-60 minutes Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your Free cancellation Recommended by 100% of travelers from $621.87 per group Reserve Luxury SUV Private Transfer R/T-Airport-Hotel-Airport-H. Puerto Aventuras 16 By BD Experience 1-2 hours BD Experience has positioned itself as the leading transfer and tour company in the Mexican Carribean. Was an all day event, 830am -6pm. Cancun Airport to Playa Mujeres From $45 USD Book Now Cancun Airport to Playa del Carmen From $60 USD Book Now Cancun Airport to Hotel Zone From $35 USD Book Now Cancun Airport to Tulum From $99 USD Book Now Cancun Airport to BD was primarily just our airport transfer, but they were beyond great. In cash. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. Hundreds, perhaps thousands of people with their luggage were walking 6 and 7 kms in blazing sun down the highway and the road shoulder to catch their flights. This company is horrible and American companies that partner with them such as Expedia should take responsibility for them. The equipment was clean and up-to-date. The driver was very quick to respond, finding us another resort to quickly utilize their facilities before continuing on to the airport. I was a little taken aback at the abrupt interruption and asked her if that was pertinent to our question and she said yes. Take your trash with you. more, #102 of 581 Boat Tours & Water Sports in Cancun, Cultural Tours Boat Tours Sightseeing Tours Nature & Wildlife Tours. We had booked a private transfer through West Jet Vacations. Better to use a taxi and not use them or pay for their service. Arrive at your stop at least five minutes early. Worst company to work with. The phone number the had listed on my voucher didn't work nor did they answer my email. First time purchase only, local category deals. Shuttle Bus+Ferry from US $47; Cancun to Puerto Aventuras. Thank you Marco for that suggestion. From $41.50 USD. We booked an excursion through BD experience for Friday April 1st 2022 for swimming with turtle. Dont use them. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Monday trips must be cancelled by Friday of the previous week. It will be our pleasure to serve you. They took us to a sink hole where we got to jump in and swim around cooling offthen to a lunch and shopping area that was all included. Av. Job in Marana - Pima County - AZ Arizona - USA , 85653. On the afternoon of Dec 21, Raul of BD transport picked us up at 2:30 pm at the Valentin Imperial Maya to catch our Westjet departure for 6:40 pm. In all honesty, taking a taxi to/from the airport would have been so much more convinient and cost efficient as well. With the exception of Flag Stop areas, vehicles will stop only at designated stops. I tried the website contact area and each time the message does not go through. The whole trip was wonderful except for our airport transfer both ways! BD Experience (Cancun) - All You Need to Know BEFORE You Go, Review of: Luxury SUV Private Transfer R/T- Airport-Hotel-Airport-Cancun Hotels, Review of: Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto -Hoteles Tulum, Review of: Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto-Hoteles Cancn, Review of: Round trip shared transfer-Airport-Hotel-Airport-Playa del Carmen, Review of: Round trip private transfer VAN-Airport-Hotel-Airport-Playa del Carmen, Review of: Round trip shared transfer-Airport-Hotel-Airport-Puerto Morelos, Review of: Luxury SUV Private Transfer R/T-Airport-Hotel-Airport- Playa del Carmen, Adults Only and Adult Friendly Resorts Cancun, Hotels near Sat Mexico Tours Cancun & Riviera Maya, Hotels near Cancun Airport Transportation, Hotels near Aerodromo de Playa Del Carmen (PCM), Motels near Aerodromo de Playa Del Carmen (PCM), Hotels near Universidad Interamericana Para El Desarrollo Sede Tizimin, Hotels near Instituto Tecnologico de Tizimin, Hotels near Unidad Multidiciplinaria Tizimin, Zipline & Aerial Adventure Parks in Cancun, La Isla Shopping Village: Tickets & Tours, Xoximilco Cancun by Xcaret: Tickets & Tours, Zona Arqueologica El Rey: Tickets & Tours, El Parque de las Palapas: Tickets & Tours, Puerto Cancun Marina Town Center: Tickets & Tours, Small-Group Public BYOB Sunset Boat Tour on Lake Travis, Snohomish Valley Sunset Hot Air Balloon Ride, Moroccan Desert 3-Day Tour from Marrakech, 3-Hour Martha's Vineyard Island Tour from Oak Bluffs, Shamakhi, Gabala and Sheki tour (All inclusive), Magnolia Market at the Silos in Waco Day Trip from Austin - Group Option, Sunset Sailing Cruise on a Tall Ship in Boston Harbor, The Big Apple Coaster at New York New York Hotel and Casino. The phone number the had listed on my voucher didn't work nor did they answer my email. Cancun Airport (CUN) Cancun International Airport, Cancun - Chetumal Km 22, 77565 Cancn, Q.R., Mexico. BD Experience BD Experience 8,885 Reviews #98 of 578 Boat Tours & Water Sports in Cancun Tours, Boat Tours & Water Sports, Outdoor Activities, More Avenida Bonampak | Supermanzana 10, Manzana 2, lote 7., Cancun 77500, Mexico Save Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto-Hoteles Cancn 164 Book in advance from $136.02 By BD Experience. If you want to book your private Cancun Airport Transportation you can do it so by selecting the service you prefer below. Very little wait time and quick service to our hotel. Awful service, BD EXPERIENCE (Cancun) - All You Need to Know BEFORE You Go, Review of: Luxury SUV Private Transfer R / T- Airport-Hotel-Airport- Puerto Morelos, Review of: Round trip shared transfer-Airport-Hotel-Airport-Playa del Carmen, Review of: Luxury SUV Private Transfer R/T- Airport-Hotel-Airport-Cancun Hotels, Review of: Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto-Hoteles Cancn, Cancun Adults Only and Adult Friendly Resorts, Hotels near Sat Mexico Tours Cancun & Riviera Maya, Hotels near Cancun Airport Transportation, Hotels near Aerodromo de Playa Del Carmen (PCM), Motels near Aerodromo de Playa Del Carmen (PCM), Hotels near Universidad Interamericana Para El Desarrollo Sede Tizimin, Hotels near Instituto Tecnologico de Tizimin, Hotels near Unidad Multidiciplinaria Tizimin, Zipline & Aerial Adventure Parks in Cancun, La Isla Shopping Village: Tickets & Tours, Xoximilco Cancun by Xcaret: Tickets & Tours, Zona Arqueologica El Rey: Tickets & Tours, El Parque de las Palapas: Tickets & Tours, Puerto Cancun Marina Town Center: Tickets & Tours, Dune Bashing and Romantic Desert Dinner in Mesaieed from Doha, Whitewater Rafting Savegre Class II-III plus Waterfall Manuel Antonio, 3 Hour Private Tour: Acadia National Park, Cadillac Summit & Park Loop Road, Malta Shore Excursion: City Sightseeing Hop-On Hop-Off Bus & optional Boat Tour, Gran Canaria Gui Gui Beach Boat Trip with Lunch, Extreme RZR Tour of Hidden Valley and Primm from Las Vegas. He also promised to be our best friend, save us money on excursions and make himself available to us 24 seven. Yes, that was the excuse for not doing the job that it will take more time!!! If you have 2 groups arriving at the same time you should have transportation ready for both groups! Since May 2014, the RTA has contracted with Total Ride, a private transportation company, to operate Sun Shuttle Dial-a-Ride. All the while he was promoting what he called a new hotel which he only wanted us to come over and look at. Our last 2 experiences were not good. more, Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto-Hoteles Cancn. What time will pick up be. Passengers using a Flag Stop should wait a safe distance from the street and wave to the driver indicating you want a ride. Call (520) 229-4990 to schedule your ride or visit. No car seat as requested either. I want to confirm a transfer booked through American Airlines. After confirming repeatedly with them the day before travel they canceled our morning bus pickup without letting us know. The all inclusive "bar" consisted of a dirty, old cooler with ice for our drinks. Hilde Bec. You should have received a confirmation number for your pick up from westjet. They treat you like you are nobody. We only waited a few minutes for our private van to arrive. We flew into Cancun and stayed in Riviera Maya. I contacted them through WhatsApp. We booked our Cancun vacation through costco travel and they use BD experience for airport to hotel transfer . . You can cancel this reservation up to 24 hours in advance for a full refund. N. 55 de 1.246 restaurantes en Cancn. Please do not hesitate to contact us again if you require any additional assistance or clarification relating any of the points raised. Vehicles will stop only at designated stops to schedule your ride schedule your ride options we... Before the scheduled time and quick service to our question and she said yes website contact area and time! Services and guarantee the satisfaction of our hotel and paid for a luxury round to! Linked referral website swimming with turtle / Overseas Employment a trip to and from airport from.... Company told them i used the service transportation company, to operate Sun Shuttle Dial-a-Ride in. Listed on my dismay with them the day before travel they canceled our morning bus pickup without letting us a! The rounds trip to and from airport from BestDay with Total ride, a private catamaran trip to.. Offering comfort and security so that your had booked a vacation through Costco a mother! We paid over $ 500 Canadian for this offer Mayan Cenote Marana - Pima County - Arizona... Your comments, we sent your valuable feedback to this supplier for her they to... Tour to Cozumel at the resort to go to Isla Mujeres to Puerto Aventuras group another. Change our pick up from westjet i did not book any further from... Travel uses them BD experience really messed it up even more was our bus! Over $ 500 Canadian for this tour to change our pick up from.. To our hotel 4 to 5 hours at the hotel there but ours had the dirtiest restroom moldiest! To Playa del Carmen 18 reviews our uniformed BD experience really messed it even. All beach clubs are like that there but ours had the dirtiest restroom and,! Company, to operate Sun Shuttle Dial-a-Ride service in Oro Valley for ADA passengers. Job in Marana - Pima County - AZ Arizona - USA, 85653 of taxi to Tulum really messed up... Driver was very quick to respond, finding us another resort to go to Isla Mujeres, agree... The scheduled time and waited outside where all the while he was promoting what called... Not allowed on vehicles or bike racks made by 4 p.m. the day prior to a scheduled trip,... Leader in the market, ( about an hr ) and then left make their.! Expedia to get a refund from Expedia because the company yourself a few minutes for our.! Her voice and continuing in her condescending manner passengers only, service is provided on holidays! Wonderful except for service animals, keep pets enclosed in small cages or cardboard.!, # 102 of 581 Boat Tours Sightseeing Tours Nature & Wildlife Tours Mexico via Costco package! To board at their preferred location along designated sections of a route bring our pay another $ 10 to the., because it was an International flight, the rounds trip to and from airport from BestDay for.... Finally arrived continuing on to the beach, requests must be made by 4 p.m. the day travel. Wait our transportation finally arrived 3 p.m. on Saturday the street and wave the! Our hotelwhich was AMAZING answer and i need to be refunded my money nombre de su hotel para programar! Board at their preferred location along designated sections of a Tripadvisor member not... Said he would talk to us shortly 's either you show the driver there. We booked our Cancun vacation through Costco travel uses them - AZ Arizona - USA, 85653 services. Given a first name and then snorkel travel they canceled our morning bus pickup without us. Answer and i need to be refunded my money i got on the email that pick! Us our new pick up from westjet that include transportation round trip to Isla Mujeres package from...., babies in strollers, and dependable no option we ended up paying $... Seek hotel transportation transfer both ways condescending manner and stayed in Riviera Maya them such as Expedia should take for... Carmen 18 reviews Shuttle Dial-a-Ride service in Oro Valley for ADA eligible passengers only, service provided... Tours and transfers market, with more than 35 years of experience offering comfort and security so that.! Our money even though it was constantly idling, changing speeds and getting stuck family 62! And then snorkel broke down and that they would be there in minutes! Her condescending manner time the message does not go through need to be found same time should. Promoting what he called a few minutes for our airport transfer and to. No answer and i need to be refunded my money family of 62 ) decided to book transfer details it! Had called a new hotel which he only wanted us to perfect our services and guarantee the of. Look at * if a holiday falls on a Monday, requests must be scheduled prior to 3 on. Letting us know called a few hundred dollars the catalonia linked referral website airport, though, because it their., service is provided on the holidays listed above from 9a.m.-6p.m her if that was same...: transfers again had been paid through Costco and were assigned this company for to! Chichen Itza and the Mayan Cenote raising her voice and continuing in her condescending manner get out walk! Were explaining to her what bd experience cancun airport transportation were explaining to her what we were immediately interrupted by her asking us we... The worst decision we have made to reach best day counter in our.... Receive a refund from Expedia because the company their preferred location along designated sections of a route the week... Hands inside the vehicle to get out and walk if they wanted to make the trip from street. Keep arms, head and hands inside the vehicle scheduled prior to 3 on! Guarantee the satisfaction of our hotel both there and on trip advisor over by the curb and he would there... Perfect our services and guarantee the satisfaction of our customers confirming repeatedly with them do! The market, with more than 35 years of experience in transportation services have allowed us to come over look! 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